Legal Conditions

Conditions for the Activities

In Gran Explorador we inform users of activities and events that the organizer tells us and authorizes us to publish, so Gran Explorador is never responsible for the possible causes that may lead an activity not to take place since only performs a function of informing. In case of an online payment, this can not be changed or canceled, so the customer can not claim the refund once made the purchase and will only be refunded if cancellation of theikactivity by the provider.

In some exceptional cases, the provider allows changes or cancellations of orders online payment by charging fees that the provider shall determine in each case. To request a change or cancellation send an email to locator indicating the reservation. All cancellations will entail a handling fee of 5% of the total reservation plus the amount the provider to consider. If the reservation is a gift, the cancellation must request the person who has contracted the activity, which has not received the gift.

Gran Explorador is not responsible for possible reasons why an activity is canceled. Whenever the activity provider Gran Explorador notify well in advance and within the public opening hours (Monday through Friday 9-19h), Gran Explorador shall duly inform the customer and to refund to customers. In case of change of any kind (date, time, location, etc.) will proceed in the same way.

The user has the obligation to report at the meeting point of the activity within the time specified in the reservation and event. Failure to comply with this schedule, the corresponding provider will not have the obligation to ensure the realization of the activity to the user.

Gran Explorador is not responsible for the customer does not receive the e-mail order confirmation not to have entered the email address correctly.

The user who make a reservation through the system accepts that Gran transmitting them to the provider your contact phone with the intention that it be used if something unexpected arises with your reservation or to be agreed schedules, etc.

Conditions – LEGAL NOTICE – We support data protection

Under the provisions of Law 15/1999, of December 13, Protection of Personal Data, we inform you that your personal data will be stored and processed in the files owned by PETIT EXPLORADOR, SL, in order to provide the service, and to keep you informed, including by electronic means, on issues relating to the activity of the company and its services.

Also, in cases where it is not you who should benefit from the reservation, you agree expressly to obtain the consent of those third parties who should benefit from it, before communicating their data to PETIT EXPLORADOR, S.L.

Similarly, for the necessary contracted services, you agree that PETIT EXPLORADOR S.L. communicate their personal data to the provider of the services you book using this form (either restaurant, show promoter, tour operator, hotel, etc).

Please note the possibility of exercising, at any time, access rights, rectification, cancellation and opposition of your personal data by writing c / Doctor Roux 54, 08017 Barcelona, Spain